Generate Reviews to Improve Your Rating on Google, Facebook, and Others
By making it easy for your customers to leave you a review, not only will you establish your company as a reputable business, but can turn your customers into your greatest advocates. Even though 91% of 18-34 year old consumers trust online reviews as much as personal recommendations, only 40% of small businesses encourage customers to leave positive online reviews?
By simply putting an easy-to-use process in place, you can help grow your reviews, and improve your presence online.
- Grow your revenue and marketing by impacting SEO, reviews, and social proof
- Reduce negative reviews by making feedback easy for your customers
- Save time and money with by putting a simple process in place to request reviews from your customers
Capture
- Request reviews on 100+ sites
- Capture NPS®, feedback, reviews, and surveys
- Kiosk Mode and short links
- Branded emails and SMS review requests
- Monitor reviews on 50+ sites and Google Q&A
Manage
- Receive new feedback and review notifications
- Reply to customer feedback and reviews
- Full Reporting Suite
- Auto-tag reviews by service or products
- Insights AI powered by IBM Watson®
Promote
- Review Widget displays1st-party reviews on your website
- Conversion Pop-up adds social proof to your website
- Social media image creation and posting
- Filter reviews by service and products to display on your website
How it works
Capture
Request reviews from customers & patients after service is complete. This can be done via email, text, or sharing a link to your own review landing page asking for their feedback.
Manage
Using our Southernmost Digital review platform, you can keep track of all of your reviews, even responding to Google & Facebook reviews directly. Tag reviews, and choose which reviews you want to publish on your site.
Promote
Share your reviews throughout your website, on social media, and with your customers. Use responses in your marketing to help promote and market your business.
Automation & Integration
Populate customer data directly from your CRM, database, POS, accounting software, email marketing platform or other software platforms. With extensive options for simple or custom integrations, you simplify and automate the entire review process.
- CRM Integrations
- Zapier Connections
- Webhooks & API
- POS Integrations
Get a Demo
For a demo of how review management works, give Jon a call now at 305.424.8789 or fill out our contact form to reach out today.