Online reviews, like I’ve mentioned before in a few other blogs and social media posts, are the lifeblood of your company’s customer relationships… so what’s the best way to respond to an unhappy customer who leaves a negative review of your business? Much like with positive reviews, a unique and timely review response shows that […]
Giving a unique review response to each and every positive, negative and neutral review you receive online is extremely important.
It shows your customers that you care about their feedback and are constantly striving to better the products and services you provide.
PPC and SEO professionals descended upon San Jose this week for the annual SMX:West event. One of the hot topics was Local SEO and new ways that companies can improve their performance. Local SEO is extremely important for businesses that depend on people within their community interacting with them, shopping in their stores, inviting them […]